Reference

How 99ko Handles Your Personal Information

This privacy policy explains exactly what data 99ko collects when you open an account, how we use it, and how we keep it secure — including the wallet details you share when depositing via bKash, Nagad or Rocket.

Account data protectionbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionBangladesh-relevant data handling

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data handling practices across all account activity — from the moment you register to every deposit and withdrawal request you make. Security controls, retention rules and your right to request changes are outlined below.

Encrypted Data Storage

Account records, including wallet references from bKash, Nagad and Rocket payments, are stored using encryption. No plain-text payment credentials are held on our servers at any point.

Cookie and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable law in your region. Once that period ends, data is deleted or anonymised.

Requesting Changes or Deletion

You have the right to ask us to correct inaccurate data or delete your account record. Submit your request via live chat or email and we will confirm the outcome in writing.

What We Collect and Why We Collect It

99ko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 99ko, we collect the information you submit during registration — your name, contact number, and email address. When you make a deposit through bKash, Nagad or Rocket, we record the transaction reference and the mobile wallet number you used, but

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we never store your full wallet PIN or password. We collect device and session data — your browser type, IP address, and pages visited — so we can keep your account secure and detect unusual access attempts. We do not sell your personal data to marketing
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companies or unrelated third parties. Data is shared only where required to process your payment, verify your account identity, or comply with a legal obligation applicable in your eligible region. If you contact our support team, those chat or email records are kept to resolve your
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query and improve our response process. You can ask us at any time what data we hold about you. This policy applies to all account holders in supported regions, and your rights under it depend on the laws in force where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct or remove the personal data we hold on your account — including wallet references linked to bKash, Nagad or Rocket transactions — our support team handles those requests directly. Reach us through any of the channels below and we will confirm receipt of your request before proceeding.

Common Questions About Our Privacy Policy

These are the questions we actually receive from account holders about how their data is handled at 99ko. If your question is not listed here, reach us through live chat or the Help section of your account.

No. We only record the transaction reference and wallet number used to confirm a deposit. Your bKash, Nagad or Rocket PIN is never transmitted to or stored on our platform.

Yes. Contact our support team by email or live chat with a deletion request. We will verify your identity, confirm the scope of the request and update you once the data has been removed or anonymised.

Only authorised 99ko staff who need it to process your payments or resolve a support query. We do not share your data with advertisers or unrelated third parties.

Retention periods depend on the legal requirements in your eligible region. We keep data only as long as required by applicable law, after which it is deleted or anonymised.

We collect device type, browser version and session activity to secure your account and detect irregular access. No additional personal data is collected beyond what you provided at registration.

This policy covers all supported account holders. Whether it applies to you depends on your local law and whether 99ko is available in your eligible region. Check your local regulations before opening an account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Account99ko Login InfoDaily Spin Bangladesh

How 99ko Handles Your Personal Information

How We Protect and Manage Your Account Data

Encrypted Data Storage

Cookie and Session Data

Data Retention Policy

Requesting Changes or Deletion

How to Reach Us About Your Privacy

Common Questions About Our Privacy Policy

01 Does 99ko store my bKash or Nagad wallet PIN?

02 Can I ask you to delete my personal data?

03 Who can see my account and transaction data?

04 How long do you keep my data after I close my account?

05 What data do you collect when I use the site on my mobile?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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